03/21/2017Communication and Engagement are our top priorities. Let us know how ACD can foster high levels of communication, and encourage you to interact and share in the experiences we create for you. Through both, pathways to innovation are generated. ACD Direct News
01/13/2017Sending your Account Manager your goals or projections for each show is the best way to help us, help YOU! Spring ahead by appropriately staffing during the times you need them most - ensuring that we’re able to secure every pledge possible. Success! ACD Direct News
 
 
Clients

Our commitments to our clients:

» Provide exceptional customer service
» Deliver continuous process improvement
» Guarantee responsive management
» Supply stable, reliable, and thoroughly tested systems
» Work closely with PBS account managers to maximize ROI
» Be the best PBS/NPR solution


Current Clients:

ETP TV
KUSC
WGCU
Houston PBS
Lakeshore
WGCU Radio
KBYU
PTV
WLRN
KBYU FM
PBS 39
WMFE
KCET
PBA
KQED
SCETV
WMFE Radio
KCTS
TPT
WMHT
KERA
VPT
WMHT Radio
KERA Radio
WABE
WNED
KNME
WDET
WPT
WGBY
WBEZ
KQED FM
WETA
WTTW
KTEH
WETA FM
WVIZ
KUAT
WEXT
WVPT
KUAT FM
WGBH
KUAZ
WGBH Radio
KUHF




"ACD Direct is amazing! We are extremely pleased with their services. They are the best inbound call center that I have personally ever worked with."
- KCET/LA


"We have relied on ACD direct to provide us with call center services of the highest quality and we have never been disappointed."
- WTTW/Chicago


"With the procedures ACD Direct has established for us, we have seen savings, not only of money, but perhaps just as vitally, manpower. Their entire staff commits 200% to make sure everything runs smoothly and properly. I can highly recommend using ACD Direct to handle your pledges; you will not be disappointed.

- Public Broadcasting Atlanta