04/18/2017ACD is undertaking our annual PCI audit to ensure that our clients' and their constituents' data remains safe and secure.   The purpose is threefold:  (1) to examine our current system, (2) to identify vulnerabilities, and (3) to prevent data from being compromised.  This process will begin with several preparatory actions, starting with our annual penetration testing. ACD Direct News
04/11/2017Mike Carpenter will be stepping into the position of Senior Account Manager.  Since joining ACD in 2013, Mike has become our Simple Pledge scripting expert and unofficial "Welcome Wagon" for new employees in the department.  Mike is excited to contribute to the success of the department and to further enhance the partnership among our clients.  ? Michelle Seiber will be our newest Account Manager.  She has been working as the ASPCA Subject Matter Expert for the past two years, which will make ACD Direct News

Fundraising / Non Profit

We are proud of the close relationships we have earned and the results we have helped create for nonprofit organizations including Public Broadcasting Service, National Public Radio, political campaigns and other charities. We know the importance of each call, and we work to maximize the power of that contact. We understand the relationship that in many cases you have worked to cultivate with your donors. We can help distinguish your organization by providing exceptional live customer interactions.

We also understand the need to focus on all the details from uniform agent training to script implementation to ramping up staff at a moment's notice. And you have our promise to remain ahead of the technology curve so we can continue to save you time and money.

Our consistent, proficient and pleasant donor experience reinforces your efforts to make it easy to give! Your goals become our goals. Let us support you in all your fundraising events.

We know public television and radio have a very educated audience, rated most trusted brand of any media company - in other words you value consistent message and brand.

PBS stations and NPR stations are among our most satisfied customers. We know pledge programming and commercials provide the most direct connection with your target audience. We pride ourselves in representing your brand as we create the perfect member experience while carefully processing each pledge. We are ready to put this expertise to work for you.

ACD Direct, Inc.
1353 North 1075 West, Suite 6
Farmington, UT 84025