10/06/2017ACD rolled out its newer, more robust version of Pledge Cart, PC 3.0, in December 2015.  It’s now time to say goodbye to the older versions of Pledge Cart.  As of December 31, 2017, all older versions will phase out.   If you are still using Pledge Cart 2.0, please contact your Account Manager today to map out a migration plan to Pledge Cart 3.0.  ACD Direct News
09/29/2017We have two days for getting deals - Black Friday and Cyber Monday.  On #GivingTuesday, we have a day for giving back.  Together, people are creating a new ritual for our annual calendar.  #GivingTuesday is the opening day of the giving season:  a reminder of the “reason for the season.”  ACD is a partner in making sure our client’s fundraising efforts are successful.  We can assist with creative approaches to expand your donor base and to capture donations to raise more for your organization.  ACD Direct News
Our Company

We are managed by a team of communications and logistics professionals with diverse backgrounds in telephony, call center management, fundraising, tech support, order taking and fulfillment. ACD Direct was originally created in 2000 as a brick and mortar office to meet the customer service and product return needs of one of the largest computer manufacturers in the world. In May, 2003, we tapped into the vast resources a virtual information business has to offer. To grow in an evolving and changing business climate, we responded with our own evolution. ACD Direct took contact "centered" business to the next level of contact "expanded" business.

We now have clients in various industries that take advantage of expanded contacts with our virtual call center. Our software was created from the ground up for the specific benefit of our clients, your customers and the workforce you will have at your fingertips!

ACD Direct is in business to allow you to concentrate on your business.

Our Mission
"To become the leader in remote access solutions and expanded contact centers."

To see how ACD Direct meets the unique needs of not for profit fund raising corporations, click here

» Merrill Moore
» President and CEO

» Noah Rosales
» Chief Operating Officer