08/01/2017The Public Media Development and Marketing Conference (PMDMC) is always a great way to connect with our stations, interact with fellow vendors and learn about the latest trends, current industry challenges and key focus areas of fundraising.  At this year’s conference, we were reminded of the importance of fostering our current partnerships and expanding relationships with stations.  In one interaction, what began as a simple conversation turned into a brainstorming session regarding our digital ACD Direct News
07/30/2017Interested in working for an upcoming campaign?  Click here to find out how you can start. ACD Direct News
 
 
Our Company

We are managed by a team of communications and logistics professionals with diverse backgrounds in telephony, call center management, fundraising, tech support, order taking and fulfillment. ACD Direct was originally created in 2000 as a brick and mortar office to meet the customer service and product return needs of one of the largest computer manufacturers in the world. In May, 2003, we tapped into the vast resources a virtual information business has to offer. To grow in an evolving and changing business climate, we responded with our own evolution. ACD Direct took contact "centered" business to the next level of contact "expanded" business.

We now have clients in various industries that take advantage of expanded contacts with our virtual call center. Our software was created from the ground up for the specific benefit of our clients, your customers and the workforce you will have at your fingertips!

ACD Direct is in business to allow you to concentrate on your business.



Our Mission
"To become the leader in remote access solutions and expanded contact centers."


To see how ACD Direct meets the unique needs of not for profit fund raising corporations, click here






» Merrill Moore
» President and CEO

» Noah Rosales
» Chief Operating Officer