06/01/2017ACD's annual PCI audit is well underway.  ACD is seeking a renewal of our PCI DSS Level 1 Service Provider certification to ensure that our clients' and their constituents' data remains safe and secure.  Though this process could take a few weeks to a couple of months, we will have a new AOC available as soon as possible.  ACD Direct News
06/01/2017Please help us welcome Skyler Frost to our IT department. ACD Direct News
Merrill Moore
President and CEO

Providing leadership and direction to ACD Direct, Merrill forms the cornerstone of our company. He is an accomplished business professional that brings twenty five years plus of progressive experience in operating, owning and managing businesses.

Over the years, Merrill has been selected to lead companies through start-up, survival, turnaround and growth modes. He has experience in a variety of industries including automotive aftermarket, product returns, import and export goods and contact centers. His success in working for others prompted him to put his expertise to work for himself. Just prior to ACD Direct, he was a principal and Vice-President of Abacus Group, Inc., a multi-million dollar logistics company where he directed the sales management, logistics operations, strategic planning and business development.

Merrill's honest, open, direct style is refreshing and effective. He believes creating a solid, collaborative relationship with each client is key. His strong entrepreneurial and networking background brings a wealth of resources and connections to this partnership.

» Merrill Moore
» President and CEO

» Noah Rosales
» Chief Operating Officer