President and CEO
Providing leadership and direction to ACD Direct, Merrill forms the cornerstone of our company. He is an accomplished business professional that brings twenty five years plus of progressive experience in operating, owning and managing businesses.
Over the years, Merrill has been selected to lead companies through start-up, survival, turnaround and growth modes. He has experience in a variety of industries including automotive aftermarket, product returns, import and export goods and contact centers. His success in working for others prompted him to put his expertise to work for himself. Just prior to ACD Direct, he was a principal and Vice-President of Abacus Group, Inc., a multi-million dollar logistics company where he directed the sales management, logistics operations, strategic planning and business development.
Merrill's honest, open, direct style is refreshing and effective. He believes creating a solid, collaborative relationship with each client is key. His strong entrepreneurial and networking background brings a wealth of resources and connections to this partnership.