10/06/2017ACD rolled out its newer, more robust version of Pledge Cart, PC 3.0, in December 2015.  It’s now time to say goodbye to the older versions of Pledge Cart.  As of December 31, 2017, all older versions will phase out.   If you are still using Pledge Cart 2.0, please contact your Account Manager today to map out a migration plan to Pledge Cart 3.0.  ACD Direct News
09/29/2017We have two days for getting deals - Black Friday and Cyber Monday.  On #GivingTuesday, we have a day for giving back.  Together, people are creating a new ritual for our annual calendar.  #GivingTuesday is the opening day of the giving season:  a reminder of the “reason for the season.”  ACD is a partner in making sure our client’s fundraising efforts are successful.  We can assist with creative approaches to expand your donor base and to capture donations to raise more for your organization.  ACD Direct News
Noah Rosales
Chief Operating Officer

Just three words could describe what Noah brings to ACD Direct. Integrity. Ability. Dedication.

He served as Director of Telecomm for Telegistics Corp. and Abacus Group where he was responsible for installation and administration of the company's CTI based phone technology. Bringing more than 10 years of management experience from the United States to the Middle East and Asia, his vast knowledge of Contact Center management and Telecomm are an asset to ACD Direct, Inc. He is the perfect complement to this team of diverse professionals.

Noah is very tenacious in his work. We fondly call him the "pitbull". He uses his strength of character and assertive energy to keep his word - our word - to you. He does what he says he will do. He sees the big picture, and he uses this total service approach to supervise the details. He leads the charge of implementing customized solutions and overseeing the operation.

» Merrill Moore
» President and CEO

» Noah Rosales
» Chief Operating Officer