Recent News

PREVENT WORK STOPPAGE: ACD's 5 in 45 Webinar Series

Don't let technoloty get the way of serving your constituents.  Wherever you are on the remote work environment continuum, start preparation now. If your business ends up closing in the event of a local outbreak, disruption to operations can result in significant financial losses for nonprofits and have unknown negative consequences for those they are serving. Even if the coronavirus has not been found in your city yet, move quickly to set up a continuity plan and communicate it to your constituents, employees and volunteers.  Join us for one of our two times we are offering the webinars:  Friday, March 13th at 1:00 PM EST and Wednesday, March 18th at 11:00 AM EST.  Register Now.

03/12/2020

SECURITY IS TOP PRIORITY: Keeping Data Safe

Data security and ensuring business continuity is ACD's highest priority.  ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment processors, we are also HIPAA compliant.  We know that compliance is an essential component of customer trust, and we see compliance as the byproduct of a relentless focus on security.

11/21/2019

ATTITUDE OF GRATITUDE: We are thankful

When reflecting on what we are most thankful for, our clients are top-of-mind.  Together, we have achieved some incredible successes over the past 16 years.  Read what our team said when asked, "What are you most thankful for at ACD?".  Tell us what you are thankful for by submitting your response.

11/13/2019

YOU HAVE THE TALENT: Come Help Us Make a Difference

Interested in working for ACD?  We currently are seeking virtual contact center agents.  All driven, energetic candidates who have an interest in working with nonprofits click here to find out how you can register with ACD.

06/01/2019

BE ON LOOKOUT FOR INTERVIEW SCAM: Offers of Employment

Offers of employment or contracted positions will always come from an email or domain that originates from acddirect.com.  Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdhr@acddirect.com.  If you receive an offer that is not directly from acddirect.com, it's a scam.  If you are looking for a position with us, please review the opportunities listed on our website.

Be safe and validate any requests you receive!

01/01/2019