Recent News

YOU HAVE THE TALENT: Come Help Us Make a Difference

Interested in working for ACD?  We currently are seeking virtual contact center agents.  All driven, energetic candidates who have an interest in working with nonprofits click here to find out how you can register with ACD.

06/01/2019

BE ON LOOKOUT FOR INTERVIEW SCAM: Offers of Employment

Offers of employment or contracted positions will always come from an email or domain that originates from acddirect.com.  Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdhr@acddirect.com.  If you receive an offer that is not directly from acddirect.com, it's a scam.  If you are looking for a position with us, please review the opportunities listed on our website.

Be safe and validate any requests you receive!

01/01/2019

SECURITY IS TOP PRIORITY: Keeping Data Safe

Data security and ensuring business continuity is ACD's highest priority.  We understand that the organizations we partner with are looking to secure its sensitive data.  ACD Direct is not only a PCI Service Level 1 provider that works directly with many payment processors, we are also SOC 2 Type II compliance.  ACD securely manages data to protect the interests of our partners and the privacy of their clients.

09/26/2018

EMERGENCY RESOURCE: ACD is ready during and post disaster

With Hurricane Florence impending landfull looming, we at ACD are sending our best wishes for everyone's safety.  We hope everyone is adequately prepared for the storm and damage will be limited due to that preparedness.  ACD is prepared to leverage our virtual workforce to help staff emergency resource hotlines/helplines, if needed.  Don't hesitate to reach out to clientpath@acddirect.com for contact center assistance.

09/10/2018