RECENT NEWS

YOU HAVE THE TALENT: Come Help Us Make a Difference

01/03/2019

Interested in working for ACD? Click here to see our latest job posting for Business Development/Sales. Interested in becoming an ACD agent, click here to find out how you can start.


BE ON LOOKOUT FOR INTERVIEW SCAM: Offers of Employment

01/01/2019

Offers of employment or contracted positions will always come from an email or domain that originates from acddirect.com.  Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdhr@acddirect.com.  If you receive an offer that is not directly from acddirect.com, it's a scam.  If you are looking for a position with us, please review the opportunities listed on our website.

Be safe and validate any requests you receive!


SECURITY IS TOP PRIORITY: Keeping Data Safe

09/26/2018

Data security and ensuring business continuity is ACD's highest priority.  We understand that the organizations we partner with are looking to secure its sensitive data.  ACD Direct is not only a PCI Service Level 1 provider that works directly with many payment processors, we have also achieved SOC 2 Type II compliance as an outcome of an external audit conducted this year.  This assessment focused on applications and processes that securely manage data to protect the interests of our partners and the privacy of their clients.


EMERGENCY RESOURCE: ACD is ready during and post disaster

09/10/2018

With Hurricane Florence impending landfull looming, we at ACD are sending our best wishes for everyone's safety.  We hope everyone is adequately prepared for the storm and damage will be limited due to that preparedness.  ACD is prepared to leverage our virtual workforce to help staff emergency resource hotlines/helplines, if needed.  Don't hesitate to reach out to clientpath@acddirect.com for contact center assistance.


ACD MOVED: Update Your Records

07/31/2018

Please update your information with our new address: 520 N Marketplace Drive, Suite 200, Centerville, UT 84014.  Our general business number will remain the same:  888-320-0033.